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Question: 1 / 400

What is the standard procedure if a client has a reaction to a service?

Ignore the reaction

Document the reaction and seek appropriate medical assistance if necessary

When a client has a reaction to a service, the standard procedure is to document the reaction and seek appropriate medical assistance if necessary. This approach emphasizes the importance of client safety and health. By documenting the reaction, you create an official record that can be useful for future reference or in case medical intervention is needed. Seeking medical assistance ensures that the client receives the proper care based on the severity of the reaction, which could range from mild irritation to a more serious condition that requires professional evaluation. This procedure demonstrates professionalism and a commitment to client well-being, reinforcing trust between the client and the cosmetology professional.

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Continue the service and check in later

Charge the client for the service regardless

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